Who might be a good match for the Surest health plan?

Most people just want health care to make sense. Surest is designed for employees seeking clarity, flexibility, and confidence when navigating their health care. Those who align with the Surest experience often include busy, health-minded individuals who want things to be quick, clear, and predictable. They’re juggling packed schedules, prefer to know the details before making a decision, and appreciate digital tools that may help them save time instead of slowing them down.

Why this crowd tends to click with Surest

Clear prices up front

For members who value predictability, having the ability to see copays upfront could make a big difference. There is no deductible or coinsurance getting in the way. Instead, members can look up copays in the app or website to see what they’ll owe before making an appointment, choose the care that’s right for them, and possibly find savings.

Familiar technology

Members who are used to intuitive digital experiences appreciate how the Surest app and website work. They can search by service, condition, provider, or location—and compare options in just a few taps. And the engagement data shows it: Members are using these tools early and often:

• 90% of households created a Surest account¹
• 88% of households with a claim engaged with the plan²
• There were 9.5 average app sessions per household³

Value and costs aligned

Members who like to make informed, value‑driven decisions tend to respond well to the Surest model. Care Ratings help members understand, real-time in the Surest experience, the link between copays and provider value. Providers are evaluated on services they offer based on their historical effectiveness and cost efficiency performance for a service. Then, a provider who scored higher gets a higher Care Rating—and a lower copay—for that service.

Broad network, broad choice

For members who appreciate choice, access to the broad, national UnitedHealthcare network may be important. They’re not boxed into a narrow list of providers—and can stick with doctors they know or trust or explore new options that may fit their needs.

Potential for savings

Surest helps support member and employer financial goals—and is designed to deliver savings for both.⁴

How Surest helps elevate the health care experience

1. Actual prices—not estimates—are displayed in advance, with clear copays and no deductible to figure out.
2. Technology helps enhance decision‑making, offering search and comparison tools designed to work like a familiar online shopping experience.
3. A data‑driven, consumer‑friendly design pulls in ratings and reviews.
4. Visibility into virtual and alternative care options provides sometimes lower-cost evidence‑based options for consideration.
5. Access to the UnitedHealthcare network provides flexibility and choice, with 1.8 million physicians and health care professionals and more than 5,500 hospitals.⁵

What could Surest deliver for today’s workforce

While employers may be navigating rising health care costs, Surest offers price transparency in an easy-to-use digital design. The Surest plan makes sense for today’s workforce—helping give members the tools to make informed decisions and helping employers manage costs.

Ready for a change? See how the Surest plan is leading the way.

Let’s talk.

You may also like...

¹Surest 2024 book of business, variably priced services.

²Surest 2024 book of business, variably priced services.

³Surest 2023 book-of-business digital engagement analysis.

⁴Surest actuarial results through 2025.

⁵UnitedHealthcare internal analysis, Dec. 31, 2025.