Trusted support at every step.

Wherever you are on your health journey, your caring team of Choose Well Care Advocates will support you every step of the way. Whether you’re curious about medical benefits or simply unsure where to start, they are here and happy to help you.

Choose Well Care Connect is here to help you:

Find care

Find an in-network physician, facility, or pharmacy that’s convenient to you.

Get answers

Get connected to a registered nurse or pharmacist for questions about your health.

Spot savings

Use the Surest search feature to find copay options before you get care.

Dig into claims

Understand a claim or learn about costs for care.

Care Paths

Get 1-on-1 support and guidance from a Choose Well Care Advocate. They can help you take the lead and make informed choices as you go with health decisions, how-to lists for navigating life changes, and benefit questions.

Gain confidence

Receive a second opinion when needed to help navigate a major life event or new diagnosis.

Download the new My Choose Well app.

Get personalized reminders, on-the-go access to Care Advocates, and more. Search the App Store® or Google Play™ for the Optum app.

Get the app

Support for health challenges

FedEx is here for you—especially when it comes to your well-being. If you find yourself facing a health challenge, here are some of the ways that may help at no additional cost to you.

Cancer
Cancer support

Get caring 1-on-1 support and guidance from a Choose Well Care Advocate who may help you:

  • Answer questions related to your care or benefits
  • Explore treatment options
  • Feel confident in making the best choices for your health
Diabetes
Diabetes support

Live your healthiest life with support from a Choose Well Care Advocate, including:

  • Time to talk about your concerns
  • Tips, guidance, and easy-to-use tools
  • Help staying motivated and on track
Weight loss
Weight loss

Get support for losing weight, including:

  • Online or telephonic coaching through Real Appeal® to help you create healthy, lasting changes
  • Medical weight loss assistance with Calibrate* with GLP-1 medication

*Calibrate is available to you through FedEx's pharmacy benefit plan managed by Optum Rx. Choose Well Care Connect offers a benefits support system that helps you navigate a complex health care landscape and programs that help support your health and well-being. For more information on Calibrate and the other programs available to you, visit Choose Well Care Connect at choosewell.fedex.com (keyword: ChooseWell) or call to speak with a Care Advocate at 1.833.FDXWELL (339.9355) from 7 a.m. – 10 p.m. Central Time, Monday through Friday.

Maternity
Maternity

Throughout your pregnancy and up to six weeks after delivery, talk to an obstetrics nurse who can answer questions like:

  • What do my benefits cover?
  • What can I expect before and after delivery?
  • What foods should I stay away from during pregnancy?
Joint pain
Back, shoulder, hip, and joint pain support

Call as soon as you experience pain. We can help you:

  • Find quality network providers in your area for your specific condition
  • Avoid needless tests and treatments
  • Coordinate your care before, during, and after surgery
  • Learn more about the Kaia Health app for tailored workouts, 1‑on‑1 health coaching, and personalized support to help relieve pain
  • Understand benefits for seeking care from Centers of Excellence facilities
Second-opinion services
Second-opinion services

Facing a new or existing diagnosis, upcoming surgery, elective procedure, or health care decision? 2nd.MD can help you:

  • Make sure you’re choosing the most cost-effective provider and facility
  • Get a medical or behavioral health consultation by phone or video with a board-certified specialist
  • Learn about your treatment options
  • If surgery is the next step, connect with a Specialist Management Solutions (SMS) concierge, who can refer you to a local surgeon who specializes in your condition and be there for you as a single, reliable resource

Questions?

We know questions may come up along the way. Just reach out to Choose Well Care Connect for support. We’re ready to help.

Call: 1-833-FDXWELL (339-9355)

Chat: guide.optum.com/mychoosewell

Email: advocate@choosewellcareconnect.com