Trusted support at every step.
Wherever you are on your health journey, your caring team of Choose Well Care Advocates will support you every step of the way. Whether you’re curious about medical benefits or simply unsure where to start, they are here and happy to help you.
Choose Well Care Connect is here to help you:
Find care
Find an in-network physician, facility, or pharmacy that’s convenient to you.
Get answers
Get connected to a registered nurse or pharmacist for questions about your health.
Spot savings
Use the Surest search feature to find copay options before you get care.
Dig into claims
Understand a claim or learn about costs for care.
Care Paths
Get 1-on-1 support and guidance from a Choose Well Care Advocate. They can help you take the lead and make informed choices as you go with health decisions, how-to lists for navigating life changes, and benefit questions.
Gain confidence
Receive a second opinion when needed to help navigate a major life event or new diagnosis.
Download the new My Choose Well app.
Get personalized reminders, on-the-go access to Care Advocates, and more. Search the App Store® or Google Play™ for the Optum app.
Hear from the Care Advocate Team
Support for health challenges
FedEx is here for you—especially when it comes to your well-being. If you find yourself facing a health challenge, here are some of the ways that may help at no additional cost to you.
Get caring 1-on-1 support and guidance from a Choose Well Care Advocate who may help you:
- Answer questions related to your care or benefits
- Explore treatment options
- Feel confident in making the best choices for your health
Live your healthiest life with support from a Choose Well Care Advocate, including:
- Time to talk about your concerns
- Tips, guidance, and easy-to-use tools
- Help staying motivated and on track
Get support for losing weight, including:
- Online or telephonic coaching through Real Appeal® to help you create healthy, lasting changes
- Medical weight loss assistance with Calibrate* with GLP-1 medication
*Calibrate is available to you through FedEx's pharmacy benefit plan managed by Optum Rx. Choose Well Care Connect offers a benefits support system that helps you navigate a complex health care landscape and programs that help support your health and well-being. For more information on Calibrate and the other programs available to you, visit Choose Well Care Connect at choosewell.fedex.com (keyword: ChooseWell) or call to speak with a Care Advocate at 1.833.FDXWELL (339.9355) from 7 a.m. – 10 p.m. Central Time, Monday through Friday.
Throughout your pregnancy and up to six weeks after delivery, talk to an obstetrics nurse who can answer questions like:
- What do my benefits cover?
- What can I expect before and after delivery?
- What foods should I stay away from during pregnancy?
Call as soon as you experience pain. We can help you:
- Find quality network providers in your area for your specific condition
- Avoid needless tests and treatments
- Coordinate your care before, during, and after surgery
- Learn more about the Kaia Health app for tailored workouts, 1‑on‑1 health coaching, and personalized support to help relieve pain
- Understand benefits for seeking care from Centers of Excellence facilities
Facing a new or existing diagnosis, upcoming surgery, elective procedure, or health care decision? 2nd.MD can help you:
- Make sure you’re choosing the most cost-effective provider and facility
- Get a medical or behavioral health consultation by phone or video with a board-certified specialist
- Learn about your treatment options
- If surgery is the next step, connect with a Specialist Management Solutions (SMS) concierge, who can refer you to a local surgeon who specializes in your condition and be there for you as a single, reliable resource
Questions?
We know questions may come up along the way. Just reach out to Choose Well Care Connect for support. We’re ready to help.
Call: 1-833-FDXWELL (339-9355)