The Your Choice plan virtual care $20 credit.
You can get a one-time $20 copay reimbursement after you (or a covered dependent) complete a virtual visit for the first time. It’s easy:
Step 1: Search the Surest app to find virtual care options.
Step 2: Schedule an appointment at a time and place convenient for you.
Step 3: Complete a virtual visit.
Step 4: Get the $20 copay reimbursement after a copay is processed for the next medical claim on your account.
The $20 copay reimbursement check is mailed to the subscriber. Your household can qualify for one copay reimbursement per year; pharmacy claims are excluded from the offer.*
* Visit https://britehr.app/YourChoiceVirtualCareIncentive2024 for limits and exclusions.
Why virtual care?
Virtual care offers 24/7 access to health care experts so you and your covered dependents can access care anywhere. Virtual care doesn’t mean less care; it is quality care delivered via your phone, tablet, or computer.
- Doctors can diagnose, treat, and prescribe medications for a wide range of non-emergency medical conditions.
- Prescriptions can be sent directly to a local pharmacy.
- Visits generally cost less than $50.
- No appointment is necessary. Find virtual care options in minutes.
- Visits usually take less than 20 minutes.
How do I find virtual care?
From the Surest app or Benefits.Surest.com, search for care by symptom or condition to see virtual care options available. Select virtual care and then follow the prompts to get care in as little as 10 minutes, or at a time convenient for you.
What are my virtual care options?
The Your Choice plan offers 24/7 access to low- or no-cost virtual care, including:
- Virtual urgent and acute care: Schedule same-day, urgent care visits, and talk with a provider for common urgent care needs or when a primary care provider (PCP) is not available.
- Virtual primary care: Speak with a primary care practitioner to treat chronic conditions, ongoing care needs, or schedule a wellness visit.
- Virtual mental health: Meet with a mental health specialist from the comfort of a mobile device or computer on the go or at home.
- Virtual gastroenterology: Get personalized care from a gastroenterology team to diagnose and treat the main causes of many types of digestive conditions. Virtual provider availability may be geographically limited.
- Virtual speech therapy: Partner with a licensed therapist for 1-on-1 care and professional support to help achieve personal communication goals. Virtual provider availability may be geographically limited.
- Virtual migraine clinic: Connect with a provider focused on migraine to develop a personalized care plan to help manage pain. Generally good for migraines, tension headaches, and cluster headaches. Virtual provider availability may be geographically limited.
- Virtual serious mental illness: Meet with a mental health care team including a health connector, therapist, and psychiatrist, via the comfort of a mobile device or computer. Virtual provider availability may be geographically limited.
- Virtual substance use support: Get addiction treatment counseling, and support from the comfort of a mobile device or computer. Virtual provider availability may be geographically limited.
- Virtual physical exercise therapy: Get care to relieve pain, such as back, shoulder, and neck pain, in less than 15 minutes a day — anytime, anywhere using a smartphone.
- Virtual eating disorder: Virtual, evidence-based eating disorder care from a phone or computer. Provided by a multidisciplinary care team that adapts to each patient’s needs.
Questions?
Contact care advocates by phone at 833-FDXWELL (339-9355), chat at choosewell.fedex.com and click “Connect Now”, or email at advocate@choosewellcareconnect.com.